Accessing the right mobility equipment is critical for NDIS participants looking to live more independently. In Victoria, individuals with complex needs can apply for NDIS approved power wheelchairs that are customised to suit their daily routines, living spaces, and care environments.
This guide outlines how to access a custom power wheelchair through the NDIS, from funding pathways to working with local providers and accessing support services like SWEP.
Understanding NDIS Funding Pathways
The National Disability Insurance Scheme (NDIS) funds assistive technology, including custom power wheelchairs, for eligible participants with mobility limitations.
Common NDIS Categories Involved:
- Assistive Technology (AT): Covers complex powered wheelchair equipment.
- Core Support – Consumables: May support related items like cushions or chargers.
- Capacity Building – Improved Daily Living: Includes assessments by occupational therapists.
To get started, your NDIS plan must:
- Include relevant AT support categories
- Be plan-managed or self-managed, or coordinated through an NDIA-registered provider
- Include evidence of need through clinical assessments
Why Choose a Custom Power Wheelchair
Not every wheelchair fits every user’s body type, living environment, or daily routine. That’s where customised powered wheelchairs come in. These are tailored to meet your personal health, comfort, and mobility needs.
Key Benefits of a Custom Power Wheelchair:
- Postural Support: Integrated recline, tilt-in-space, and leg elevation functions
- Tailored Fit: Adjusted seating, backrest, and armrest options
- Environment Fit: Designed to suit narrow hallways, ramps, or outdoor terrain
- Independence & Safety: Controls adapted for varying hand strength or dexterity
Explore solutions like the Fully Automatic Reclining Power Wheelchair—ideal for users who require pressure relief and postural adjustment.
Assessment and Trial Process in Victoria
To access a custom electric wheelchair in Victoria, you’ll need a formal assessment and often a home or clinic-based trial. This ensures the selected model meets your exact needs and is safe for long-term use.
Step-by-Step Process:
- OT Assessment
Work with a registered occupational therapist (OT) who will:
- Evaluate your physical condition and postural needs
- Measure indoor and outdoor access requirements
- Recommend custom wheelchair features
- Wheelchair Trial
Participate in a home trial or community environment test. This allows you to:
- Experience manoeuvrability within your home
- Test comfort and seat positioning
- Assess control systems and battery performance
📍 Trials are available across Victoria—Submit a product enquiry to schedule yours.
- Quote & Report Submission
Your OT will prepare:
- A clinical justification report
- Detailed supplier quote (e.g., from Care With Us)
- Photos and usage scenarios for NDIS planners
Working with Occupational Therapists and Providers
Collaboration between OTs, equipment providers, and support coordinators ensures the solution is both clinically appropriate and NDIS-compliant.
At Care With Us, we:
- Coordinate directly with your OT
- Offer NDIS-approved models with full specifications
- Provide custom configuration options
- Assist with documentation and quotations for your NDIS application
Need help? Contact our team to speak with product specialists familiar with NDIS and Victorian clients.
SWEP and Other State-Based Supports
In Victoria, the Statewide Equipment Program (SWEP) offers additional funding for eligible residents who may not yet have full NDIS coverage or who need interim support.
SWEP Benefits Include:
- Subsidies for custom powered wheelchair solutions
- Support for children, aged care residents, and rural users
- Partnered access to OT assessments
Participants may use SWEP in combination with NDIS funding or while awaiting plan approvals.
🔗 Visit the SWEP website or speak with your therapist to check eligibility.
Where to Find Support and Start the Process
Getting the right NDIS wheelchair begins with speaking to professionals who understand your needs. Here’s how to begin:
- Step 1: Talk to your OT or GP about mobility challenges
- Step 2: Schedule an assessment and trial through Care With Us
- Step 3: Submit the required quote and justification through your NDIS plan manager
- Step 4: Await NDIS approval and delivery of your custom powered wheelchair
💬 Talk to us about custom trials, mobility assessments, and models available near you.
Conclusion
With proper assessment and guidance, NDIS participants in Victoria can access fully customised, NDIS-approved power wheelchairs to enhance independence, safety, and daily function. Whether you require postural support, home-based trials, or help navigating the funding process, our team at Care With Us is ready to support you every step of the way.
✅ Submit a product enquiry today
✅ Explore trial-ready models like our Fully Automatic Reclining Wheelchair
✅ Find out if SWEP or NDIS can fund your mobility solution
Frequently Asked Questions (FAQs)
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Can I get a custom wheelchair through the NDIS in Victoria?
Yes, if your plan includes assistive technology and clinical justification from an OT, you can apply for a custom power wheelchair.
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What’s included in a custom wheelchair assessment?
OTs assess your posture, home access, seating needs, and lifestyle to recommend specific wheelchair features.
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Are home wheelchair trials available in Victoria?
Yes. Providers like Care With Us offer wheelchair trials in-home to ensure a good fit for your space and needs.
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How long does NDIS approval for a power wheelchair take?
Timelines vary, but it typically takes 4–6 weeks from submission of the OT report and quote.
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What is SWEP and how is it different from NDIS?
SWEP is a Victorian government-funded program offering equipment support to those who may not be eligible for the NDIS or who are in urgent need.
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Can I modify the wheelchair after purchase?
Yes, custom wheelchairs are designed with adjustable components, and further modifications may be covered by your NDIS plan if clinically required.
