Fairer and More Equitable Pricing for NDIS Participants

Affordability and transparency in assistive technology pricing are becoming increasingly important for NDIS participants in Victoria. With changes in NDIS policy encouraging more equitable access to essential mobility aids, the spotlight is on providers to ensure fair pricing across the board—without compromising quality or service. As a trusted mobility equipment supplier in Victoria, CareWithUs is committed to supporting NDIS participants by offering value-driven pricing, flexible hire options, and clear product information. This article explores how recent developments in the sector are making pricing fairer—and how participants can benefit.

The Push for Pricing Transparency

The National Disability Insurance Scheme (NDIS) continues to evolve toward better outcomes for participants, including reforms that support pricing transparency and accountability for assistive equipment. This push is in response to concerns that participants have been paying inconsistent prices for the same mobility products—depending on the provider, region, or supply chain markup. The NDIS Commission and participant advocates are now working to ensure that:

• Pricing is consistent across different suppliers
• Participants receive quotes with clear item breakdowns
• Suppliers do not inflate prices beyond market value
• NDIS plan budgets are spent efficiently for long-term outcomes

These changes aim to prevent overcharging and improve access to high-quality aids at realistic costs, especially for essential equipment such as walkers, shower chairs, mobility scooters, and adjustable beds.

How CareWithUs Supports Affordable Access

At CareWithUs, we’ve aligned our pricing model with these principles to ensure that every NDIS participant, support coordinator, and occupational therapist (OT) working with us receives fair and consistent value. Some of the ways we maintain affordability include:

• Clear and itemised pricing on all
store products, including mobility aids, beds, patient lifters, and daily living tools
• Collaboration with OTs to provide accurate quotes that support funding justification
• Ensuring every product listed complies with Australian standards and NDIS requirements
• No hidden surcharges or markups for NDIS-funded purchases

We believe every participant deserves access to the equipment they need without price discrimination or confusion.

SWEP, Hire, and Wholesale Solutions

Many participants in Victoria also rely on funding via the Statewide Equipment Program (SWEP) in addition to NDIS. We’ve made it easier to access equipment under both schemes by providing flexible supply pathways and pricing models. Here’s how:

• Hire options are available via our
equipment rental services, allowing temporary use before committing to a full purchase
• Wholesale pricing is accessible to organisations, plan managers, and community health centres through our
bulk order and reseller program
• For participants awaiting funding or reassessment, we provide short-term equipment solutions without high upfront costs

Whether someone needs a powered wheelchair for a few months or a long-term solution like a hi-low adjustable bed, our pricing structure supports flexibility and fairness.

What This Means for Plan Budgets and Reviews

Transparent and equitable pricing plays a key role during NDIS plan reassessments and reviews. When OTs and plan managers are submitting equipment recommendations, quotes must demonstrate value, functional need, and compliance. Choosing a provider that delivers fair pricing means:

• Your plan budget stretches further—more support within the same funding
• Less likelihood of pricing disputes or quote rejections
• Confidence that you’re receiving the same treatment as other participants
• Faster approvals, especially when documentation aligns with NDIS expectations

In addition, by working with a supplier like CareWithUs that understands both NDIS and SWEP, participants can simplify the process and avoid delays caused by pricing mismatches or unsupported quotes.

Conclusion

As NDIS reforms continue to prioritise participant rights, equitable access to mobility equipment in Victoria is no longer optional—it’s essential. Participants, carers, and OTs all benefit when providers operate with fairness, consistency, and transparency. At CareWithUs, we believe in making assistive technology accessible to everyone—whether it’s through affordable pricing, hire services, or our wholesale solutions for larger organisations. Fair pricing isn’t just a policy; it’s part of how we support community inclusion, mobility, and independence every day. To browse our complete product range or enquire about plan-friendly equipment, visit our store or reach out to our team.

Frequently Asked Questions (FAQs)

1. What does equitable pricing mean for NDIS participants?

Equitable pricing ensures that all NDIS participants receive fair and consistent pricing for assistive technology, regardless of who they are or where they live.

2. How can I tell if a provider is offering fair prices?

Check if the provider offers itemised quotes, transparent pricing online, and works with both NDIS and SWEP. Avoid those that inflate prices only for NDIS-funded items.

3. Does CareWithUs offer equipment rentals for short-term use?

Yes. Through our hire page, we provide rental options for items like beds, lifters, scooters, and more—ideal for short-term rehab or while waiting for funding approval.

4. Can I order assistive equipment through a plan manager or OT?

Absolutely. CareWithUs works closely with OTs and plan managers to supply quotes, invoices, and reports that meet NDIS compliance requirements.

5. Is wholesale pricing only for organisations?

Primarily yes. Our wholesale program is designed for allied health practices, disability service providers, and aged care facilities seeking bulk or reseller options.